Parcel Haul is the simplest way for Kenyan businesses to dispatch riders, share live tracking links by SMS, and keep customers in the loop — start to doorstep.
No training, no integrations. If you can send a text message, you can run deliveries on Parcel Haul.
Add the customer's name, phone, and drop-off address. Pin the location on the map and add any notes for the rider.
Pick a rider and dispatch. They get the route by SMS — no app, no login. Plan multi-stop routes by clicking pins in order.
Your customer gets an SMS link to a live map showing their rider moving toward them, with an ETA and one-tap call.
Built for the way small businesses in Kenya actually work — fast, mobile, and SMS-first.
The moment you dispatch, your customer gets an SMS with a live tracking link. No app to download — it opens right in their browser, on any phone.
Click delivery pins on the map in the order you want them delivered. Assign the whole route to a rider in one tap.
Add riders by name and phone — no accounts, no passwords. They get their route by SMS.
Customers rate every delivery. Parcel Haul reads the comments, flags unhappy ones, and surfaces the topics that matter most — so you spot patterns before they become problems.
Today's deliveries, who's out, what's stuck — all on one calm screen built to read at a glance.
Set when feedback requests fire, what customers see while tracking, and let Parcel Haul handle the busywork.
Real stories from the team at Fragrance HQ using Parcel Haul to build trust, cut operational chaos, and keep their customers happy.
No more "where's my order?" calls. One SMS link opens a live map — your rider moving in real time, an honest ETA, and a tap to call.
Fires the second you dispatch — works on any phone, no app needed.
Customers watch their delivery approach with a constantly updating arrival time.
After delivery, a quick rating request keeps you improving — and your riders accountable.
No more WhatsApp groups or phone tag. Generate a new order, pick the closest available driver, and hit send. They get the route, your customer gets the tracking link.
Automatically pull orders from your e-commerce store into Parcel Haul and dispatch them without leaving your dashboard. Leave your email to be notified when we launch.
Every delivery is rated. Our AI reads the comments and tags them automatically — so you spot patterns before they become problems.
Every plan starts with 25 free trial deliveries. No card today — pick what kicks in after your trial.
Join the Nairobi businesses giving their customers the peace of mind they deserve.